3. 1
To present dynamic ICT solutions to
businesses across Africa at the most
affordable price.
Values
Vision
Mission
• Ambition
• Efficiency
• Trust
• Teamwork
• Accountability
To become a leading ICT firm in
Africa by providing real-time solutions
to our clients.
1your ICT panacea . . .
4. 2
RICO Solutions is a Ghanaian owned IT firm with a
deep understanding of the dynamics of business in our
sub-Saharan region. We therefore are able to provide
infrastructure and other solutions that are best fit for the
socio-economic and other environmental conditions in
this part of the world.
With a great deal of experience in ICT, our team is
constantly trained and retrained on new and trending
ICT developments by constantly participating in both local
and international forums/trainings aimed at building staff
capacity.
RICO Solutions provides support across an Enterprise
ranging from High End Server, storage technologies, Video
conferencing, LAN/WAN setups and end user devices like
PCs, UPS, CCTV, etc. We believe in empowering the
end user of our products, hence, we conduct personnel
training for the various products that we install. We ensure
that whatever IT product you have is well understood
and utilized by the right people of your organization and
beyond.
• PBX, VOIP and Call Center Solutions
• Networking, Internet & Cloud Services.
• Video Conferencing Solutions
• Monitoring Solutions (CCTV, GPS, Biometric)
• Computer and Accessories supply
Below is a breakdown of our services:
About Us
2 . . . your ICT panacea
6. 4
Products &
Services
VOICE SOLUTIONS
• PBX
We deploy world-class Private Branching Exchange
(PBX) systems that meet the call routing needs of
clients – big and small. We deploy state-of-the-art
software and hardware for enhanced call handing
and routing that makes calls to your business a delight
for callers and staff alike. Our PBX solutions are easy
to operate and cost-effective
• VOIP Solutions
We provide VoIP solutions that provide clear call
quality without requiring huge investments in
equipment & bandwidth.
If your business requires routing calls via the Internet
we will deploy a cost-effective solution that delivers
high performance. Our VoIP solutions work well
within the Internet constraints prevalent in Ghana
and many other African nations.
• Call Center Solutions
We build, maintain customer friendly call centers that
fit for your organizational requirements. Monitor
what complains are coming in and access how well
you are meeting your customers’ demands. Our
solutions are cost effective and tailored for your best
performance, need and budget. Our solutions are
reliable and secure.
We also provide technical support and upgrades as
your needs change.
4 . . . your ICT panacea
7. 5
DATA SOLUTIONS
• LAN, WAN & Internet
Let’s get your computers and devices connected
and connect you to the world via the Internet. We
have intranet, WAN and Internet solutions for every
business.
RICO Solutions will deploy intranet and internet
solutions that give you the peace of mind that comes
from knowing that your data is transferred rapidly
within your organization and around the world via
the internet.
• Cloud Services
We understand that secure remote data storage,
sharing and retrieval is critical to the operations of
most businesses; that’s why we offer robust &
reliable cloud technologies which guarantee that
your data and applications are stored and can be
shared securely.
RICO Solutions’ reliable cloud services mean that
you can access your data securely from anywhere in
the world and collaborate with distributed teams on
a project and still be in sync.
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8. 6
MONITORING SOLUTIONS
• CCTV
Let’s secure your home and office with CCTV that
actually works. Our hardware and software deliver
excellent results. Whether it’s your office or home
we’ll assess your facility and propose the right CCTV
solution that gives you total view of your property.
So whether your goal is security or to ensure
productivity of your team while you’re away, we
have the right solution for you that won’t break the
bank!
• GPS Tracking Systems
Have a fleet and need to track the rounds of drivers
and prevent unauthorized trips which drive fuel costs
up? Need to keep an eye on your vehicles even
when they’re out of sight? Talk to us about your
specific needs and we’ll design the right GPS Tracking
System for you.
We use modern hardware and software that allow
you to get real-time information on vehicles being
tracked either from your desk or while you’re on the
go via your smart phone or tablet.
We say this with confidence: you won’t find a better
GPS Tracking Systems provider in Ghana!
• Biometric Attendance & Access Control
Systems
Ensure that employees are reporting to work on
time and working agreed number of hours. We have
a variety of biometric automated attendance systems
that will guarantee the maximum productivity of
your staff. We Provide access control to restrict
unauthorized persons from entering some sensitive
areas of your workplace.
Our systems provide analytics so you can observe
trends in employee behavior and apply these insights
to improve HR processes. Let us implement a cost
effective solution for improving productivity in your
organization.
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9. 7
COMPUTERS & ACCESSORIES
Your hardware should last for a long time. Trust
us to hand the supply and installation of original
computers and accessories. Our computers and
accessories come with manufacturers’ warranties
that guarantee prompt replacement within the terms
of the warranty.
SOFTWARE DEVELOPMENT
We build design, develop, deploy and maintain
software applications across a variety of platforms.
Whether it’s a website, Customer Relationship
Management Software, Databases, Point of Sale
Software, Productivity Tools, etc., we’ll perform
needs assessment and deploy efficient and user-
friendly software that meets your budget.
VIDEO CONFERENCING SOLUTIONS
Let us give you the right equipment and software
for those meetings with members of your team in
different locations. Our solutions are optimized
to give you great results even with the Internet
challenges prevalent in this part of the world.
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10. 8
• National Investment Bank
• Westafco Ghana
• Promasidor
• Global Media Alliance
• VA Life Assurance
• TSL Logistics
Our Clients
• BGI
• SIC Life TFL
• Energy Investments
• United Pension Trustees (UPT)
• Noble Realty
8 . . . your ICT panacea
TS L Logistics Ltd
ENERGYINVESTMENTS
(A subsidiary of Energy Bank Gh. Ltd.)
