Shop Priceless Reviews

130  Great
TrustScore 4 out of 5

3.8

In the Women's Clothing Store category

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Reviews3.8

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Rated 5 out of 5 stars

Great Store

They have really cute clothing, cannot go wrong there. The only downside is the turnover time from making a purchase and the package being delivered, it takes a couple of weeks. They are great with returns though! Love this store.

Date of experience: January 15, 2024


Rated 5 out of 5 stars

LOVE that I found this shop!

LOVE that I found this shop!! This isn't my first purchase and certainly won't be my last. While sometimes I get a little sad when things sell out super quickly from a new drop, I know it just means it's highly sought-after and you're actually buying for the shop appropriately rather than letting things sit. On top of that, unlike many other online clothing shops your waitlist actually works and notifies me when my size is back in stock, which is super helpful and keeps me coming back. Overall, I'd give 6/5 stars if I could!

Date of experience: August 26, 2022

Reply from Shop Priceless

Thank you for this review, Ali! We are so glad you were able to snag a restocked best-seller! We hope to see your name pop-up on our order list again in the future. Cheers!


Rated 2 out of 5 stars

Unhappy first time buyer

Within minutes I tried to change the shipping address and was told I could not. I wasn’t trying to change the items ordered or cancel (per the agreement). I was hoping in the next screen I would be able to confirm/update information or see estimated delivery date. Never got those options and now I’m stuck with items not intended for me. As a first time buyer, Id hope for more accommodating customer service.

Date of experience: September 20, 2022

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Rated 5 out of 5 stars

quick and accurate

I received my order quickly and everything fit exactly as expected. I am usually a small (5'1" 120lbs), sometimes a medium in certain clothes, but based off of reviews I went with my usual "small" and everything fit well and was of good quality. Can't wait to get dressed up with these outfits.

Date of experience: February 06, 2023


Rated 5 out of 5 stars

Great customer service

I placed a large order and three items did not fit me. I reached out to customer service and they helped me find a solution quickly with a store credit/return. I loved everything in my order, quality was great. Just sizing details would be more helpful in the reviews/product descriptions since they source from various merchandisers (so sizing varies). XS options would also be great, as well as short options for denim jeans. The company was open to feedback and very responsive.

Date of experience: June 14, 2022

Reply from Shop Priceless

Thank you for this sweet review, Victoria! I will definitely relay this feedback back to our product team.


Rated 1 out of 5 stars

Found them through a blogger on…

Found them through a blogger on pinterest and am now reminded why I don't give many websites that aren't well known a chance. Cheap quality like no other, can't believe this place even exists. Stick to Shein, Boohoo, and Missguided. This place is horrible and they will get you with "final sale" to keep you from returning poorly made items. Good reviews on the website are obviously them or friends, not real customer reviews.

Date of experience: October 15, 2020

Reply from Shop Priceless

Hi Jackie, we are SO sorry that you were not satisfied with your order. I assure you we quality check all of our products but I completely understand how frustrating it is when you order from a site for the first time and it is not as you expected. I would love to make this right if I can. Please reach out to me directly at marissa.whisman@shoppriceless.com. I sincerely hope to hear from you!


Rated 5 out of 5 stars

I recommend this store

I recommend this store! I made my first purchase with them, my choices came as shown in the images, everything is beautiful and of good quality. The clothes fit well and are comfortable. And delivery was fast and support gave me attention answering my questions. I am very satisfied, I will buy again soon.

Date of experience: September 16, 2022

Reply from Shop Priceless

Hi babe! Thank you so much for taking the time to tell us about your experience. We are so grateful for our amazing customers like you!

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Rated 4 out of 5 stars

The best that could be done was done

The best that could be done was done. Highly intelligent customer service I still feel weaseled just have to better ascertain myself next time there is a concern or complaint.

Date of experience: December 09, 2023


Rated 1 out of 5 stars

Horrible

I've never ever had waited this long just to have something PACKAGED. Not even shipped... waited nearly 2 weeks just to find out my package hasn't even been sent out..very quick to process my payment though.. talked to two representatives and they both told me different shipment dates.. and "it was delayed because Christmas season" from what I seen there was many reviews complaining about the same thing and it wasn't a holiday season.. NEVER SHOPPING HERE AGAIN.

Date of experience: December 07, 2016


Rated 2 out of 5 stars

Customer service

I hope the quality of this product is outstanding. I had placed my order during the week Mid week hoping to get my tracking Number by end of the week
so I Called & Mailbox is full. As far as customer service goes along way in this particular situation I feel it could've gone a lot further details , again I hope the product makes up for the inconvenience.

Date of experience: August 20, 2021

Reply from Shop Priceless

Hi Marissa! Thank you for reaching out with this feedback. I apologize you were not able to get ahold of us via phone! I will notify my customer success team of our mailbox. We are always accessible through email at hello@shoppriceless.com, shipping@shoppriceless.com, and LiveChat on our site. Please do not hesitate to reach out to us in the future if you have any questions!

Orders are shipped between 3-5 business days. When your order has been shipped, you will receive an email with the tracking number. Please let us know if you did not receive that email and I would be happy to look into this further for you.


Rated 5 out of 5 stars

Amazing quality and even better customer service

I have bought many things from Shop Priceless and I am always beyond happy with the quality of the products and the customer service! Any time I wear a Shop Priceless piece I get many compliments and people always ask where everything came from. If you ever need to get in touch with them they respond extremely fast and are always so helpful and courteous. I cannot recommend them enough to everyone!

Date of experience: December 02, 2021

Reply from Shop Priceless

Hi Brittany, thank you so much for taking the time to leave this review! We are so thrilled you have had such a great experience with our boutique. Happy Holidays!

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Rated 1 out of 5 stars

Unrealistic size guide

Unrealistic size guide. Size measurements equaled me out to size 5 in pants which is accurate for any other brand I buy, but spending $50 on a pair of high waisted jeans made me feel extremely obese. No room to sit, or move freely and looked awkwardly made.
Update to your comment below: I can’t return what you won’t refund me for. I don’t want a store credit I want my money back.

Date of experience: August 13, 2021

Reply from Shop Priceless

Hi Ciara! We are so sorry to hear that one of your items did not work out. Sometimes what happens with jeans is the sizing and fit wildly depends on the material the jeans are made of. For example, a lot of our denim is 100% cotton, so there is little to no stretch in them. I understand how frustrating it is to try and find your perfect size, especially in jeans! We do offer returns through our return portal here: https://returns.shoppriceless.com/ so you can exchange for a different size or a different item entirely!

Please reach out to us at shipping@shoppriceless.com with your full name and order number if you have any additional questions and we would be happy to assist further.


Rated 2 out of 5 stars

I ordered a couple of items and overall…

I ordered a couple of items and overall they are bad quality. It's the type of quality you expect from a sketchy site! The clothes are completely translucent (including pants!) So you can't even wear them without showing off everything underneath. I also ordered 2 pairs of the same shoes but in different color and only one pair fits. So sizing is inconsistent.

Date of experience: January 08, 2019


Rated 5 out of 5 stars

Exceeded my expectations!!

The first time I ordered from Shop Priceless, I received an item in the wrong size. I reached out to customer service, and they replied quickly with easy instructions for a resolution. I am very satisfied with the customer service. I am also incredibly satisfied with the quality of the items. Sizing is true to fit. I went ahead and placed a second order for more items, and will definitely be a returning for more in the near future.

Date of experience: November 13, 2021

Reply from Shop Priceless

Hi Liza! Thank you so much for your review. We are so glad we were able to assist you and find a resolution. Please do not hesitate to reach out in the future if you have any questions!


Rated 5 out of 5 stars

Shop priceless has been one of the best…

Shop priceless has been one of the best online shopping websites I’ve ever been on! I always get my order within a week or less and the prices are so reasonable for the quality of their clothes. They are constantly having sales and Instagram contests and they continue to have all my favorite trends!

Date of experience: November 06, 2020

Reply from Shop Priceless

Thank you Lily! We appreciate this sweet review. Please reach out if you have any questions and we're so happy to have you as a Priceless Babe!

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Rated 5 out of 5 stars

Absolutely Amazing

Absolutely love all the clothing from Priceless! The quality of the clothing is impeccable and will actually last a long time. My only issue is I wished they would offer size x-small especially in pants but other than that 10 out of 10 overall experience!!

Date of experience: May 19, 2023


Rated 5 out of 5 stars

Best customer service ever!!!

Best customer service ever! I was really impressed on the way they handle the returns. The customer service department answers immediately to any questions you may have and they go way beyond to help any customer.

Thank you so much for your support!

Date of experience: July 13, 2023


Rated 5 out of 5 stars

I love this place!

I've bought multiple items from ShopPriceless. Great customer service. Items arrived on time and I also record a gift (pair of earrings or bracelet). Definitely appreciated that and made me feel as if they personally took care of each customer. I've recommended them to everyone in Columbus, GA.

Date of experience: April 14, 2016