TRAVEL WITH PEACE OF MIND: THE BENEFITS OF TICO
This article was created in partnership with the Travel Industry Council of Ontario (TICO). TICO ensures that your journeys are safeguarded when you book with one of their registered travel agencies or booking websites.
Imagine hiking your way up to a spectacular lookout in Sleeping Giant Provincial Park to take in views of Lake Superior, exploring the vibrant tapestry of Montreal's diverse neighbourhoods, or flying to the other side of the country to explore the Gulf Islands off the British Columbia coast. Canada is a land of wonders and memorable experiences, awaiting your discovery. What we all want when we travel is peace of mind - to explore, relax or experience the world without worry, especially now that travel is more complex and chaotic than ever before. Thanks to Ontario’s travel regulator, TICO, you can book your travel with confidence.
Introducing TICO
TICO is so much more than the acronym or logo that you see on travel agency websites, storefronts and travel-related marketing; it's a commitment to transparency, honesty and fairness in the realm of travel. TICO is a regulatory authority overseeing all travel agencies, booking websites and tour operators in Ontario. Think of them as the unseen custodians of your travel aspirations, working behind the scenes to ensure that you feel confident and informed in your travel purchase as you seize your next adventure.
TICO is your unwavering ally, dedicated to ensuring your travels stay protected.
Beyond Borders
Even if you're not an Ontario resident, TICO’s protection extends to you. As long as you’ve booked your travel through a TICO-registered website or agency, all of the available rights and protections are extended to you, no matter where you live and where you want to go.
Picture embarking on a cross-country journey across Canada or a trip around the world, armed with TICO's safeguarding measures in your corner.
Why TICO Matters
You might be wondering, "How does TICO impact my travel plans?" Let's delve into the ways TICO extends its benefits to those within and beyond Ontario's borders:
Consumer Protection: At the heart of TICO's mission is your peace of mind. They champion your interests by setting rigorous standards for registered travel agencies, booking websites and tour operators. This translates to full disclosure of important information, such as necessary travel documentation for your destination, the availability of travel insurance, details about rebooking and cancellation penalties, and any other important conditions that might affect your decision to make the travel purchase.
Transparency and Integrity: The TICO emblem signifies trust. When you see it, you know you're in the realm of ethical practices and transparent pricing. When booking with a TICO-registered travel agency or website, there are no surprises - only full disclosure at every step of your travel purchase.
Expert Guidance: TICO-registered travel agencies and booking websites employ certified travel advisors. These professionals are well-versed in the art of crafting memorable trips and equipped with the latest insights to enrich your adventures. And, they will inform you of all the details necessary to make an informed decision.
Resolution Assurance: Even the best-laid plans can encounter bumps. Should a disagreement arise with a TICO-registered agency, rest assured that TICO offers a reliable avenue for dispute resolution, ensuring your voice is heard.
Travel Compensation Fund: This fund is a distinctive aspect of TICO's offerings that provides an additional layer of protection by reimbursing eligible travellers in case their travel company goes out of business (conditions apply), affecting their travel plans. It's like having a safety net beneath your travel dreams.
As you chart your course and prepare to turn your hard-earned money into fulfilling travels, remember the Travel Industry Council of Ontario. Take a moment to verify if the travel agency or booking website you’re using is registered with TICO to not lose out on valuable consumer protection.
Questions? To find out more about TICO and everything it has to offer, plus a list of registered businesses, visit TICO’s website today!
Happy travels!
