Relationship & Business Development Manager
Confidential Company
Total years of experience :11 years, 4 Months
Building and maintaining strong relationships with prospective and existing clients.
•Researching and pursuing new business opportunities.
•Resolving complaints and issues eficiently and in a timely manner.
•Develop a growth strategy focused both on financial gain and customer satisfaction.
•Researching, planning, and implementing new target market initiatives
•Setting goals for the business development team and developing strategies to meet those goals
•Training business development staf
•Researching organizations and individuals to find new opportunities.
•Build long-term relationships with new and existing customers
Articulated Organization's mission, crafted efective human resources plans and procedures to move the organization forward, set goals, and implement action plans for the HR department based on immediate and long-term staf requirements.
•Profering direction, leadership and oversight are required to deliver excellent results and achieve all organizational goals.
•Guiding and managing the overall provision of HR services, policies, and programs in accordance with market trends, current/proposed company activities, and government rules/regulations.
•Serving across a variety of complex and routine HR and admin operations; leveraging functional expertise for enhancing employee relations while prioritizing resolution of multiple issues including staf demands and grievances.
•Managing employee training needs and implementing the plan for new employee inductions and orientation and subsequent follow-up on the progress of training programs.
Decision maker for anything related to Human resources and Administrator
•Improve HR operation eficiency Minimize cost and controllable cost
•Support current and future business needs through the development, engagement, motivation and preservation of human capital
•Develop and implement HR strategies and initiatives aligned with the overall business strategy
•Manage the recruitment and selection process & Maintain pay plan and benefits program
•Oversee and manage a performance appraisal system that drives high performance
•Support current and future business needs through the development, engagement, motivation and preservation of human capital
•Handling workplace investigations, disciplinary and termination procedures
•Ensuring that all employee needs are met and that they are in line with BWWF policy.
Initiate and lead human resources programs and projects.
•Conduct research through various methods (data collection, surveys etc.) to identify a problematic situation or find the cause.
•Provide advice and recommendations to HR personnel for resolution of daily issues.
•Formulate strategic and practical plans to address human resource matters.
•Assist in recruiting, training and management of personnel.
•Devise plans and techniques to drive change and culture management.
•Assist in the development and integration of policies.
•Help establish control systems for compliance with business methods and HR practices.
•Refurbish knowledge of advancements in the field and present new ideas.
•Build a HR team from scratch and provide them how to do the ideal HR work.
Manages payroll process, reviews random audit checks and ensures efective process.
•Oversee end of service benefit calculation and approve employee settlement.
•Responsible for employees salaries and benefits functions in Oracle EBS (HCM).
Responsible for all activities related to HR Department.
•Ensuring that all employee needs are met and that they are in line with BWWF policy.
Handles all activities related to vehicles and equipment allocation.
•Responsible of the vehicles and equipment insurance policy of MBLC.
Processing of end of service benefits, annual vacations and entering all related transaction in Oracle EBS (HCM).
Responsible for recruitment activities, including screening, selection, interviews and entering new recruits information in Oracle EBS (HCM).