Review Highlights
“So many fun amenities including the pool table, swimming pool overlooking the river, and great exercise room.” in 15 reviews
“They were rough and probably the lowest thread count, which was disappointing because the bed itself was comfy.” in 7 reviews
“There's a lot of complaints in the other reviews - I chalk it up to them not being familiar with Starwood's aloft brand.” in 3 reviews
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208 reviews
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1 star
- Genesys T.IA, IA452Nov 14, 2023
We happen to see what they were undergoing construction, and even though they were at full scale, it was a absolutely fantastic stay. Beautiful accommodations and amazing set up of the hotel with an outdoor patio, included bar in the lobby and an elegant design.
It is settled in a great location in the heart of downtown Milwaukee just a couple of blocks to the Historic Third Ward!Helpful 0Thanks 0Love this 0Oh no 0 - Mary Kate C.Homer Glen, IL431Apr 28, 2024
My husband and I are loyal Aloft customers. Every year since 2012 we have stayed at the Aloft Milwaukee to celebrate our anniversary. When we first started going the hotel was brand new and awesome. Boy have things changed. Our hotel phone did not work, there were burn holes in the carpet and the toilet paper dispenser was broken. The overall room was run down and looked dirty. When you are paying over 500 dollars for a weekend stay at a hotel you have high expectations. Unfortunately this will be our last stay at the hotel. We were so unimpressed and disappointed at the condition of the room and the amount we spent to stay there.
Helpful 0Thanks 0Love this 0Oh no 0 - George W.Milwaukee, WI916Mar 1, 2024
Don't use the Valet they stole from my car. I called the hotel and they told me to call the company valet company out of Nashville. Didn't seem like the hotel management cared. I filed a report with the police
Helpful 0Thanks 0Love this 0Oh no 0 - Michelle P.Naperville, IL745Sep 13, 2023
The customer service here sucks. I walked in and was waiting for my husband to check in. The girl at the desk was super aggressive. I said "can we just wait until my husband gets inside the building since he made the reservation?" (I don't know what kind of room he reserved etc) She goes on- "Well what's your last name... ." Girl. Chill. She was so happy to tell me that they had no rooms available. Ok. That's ok. Calm down. She starts to grab our luggage. Again, can we just wait for a minute till my husband is done with the valet.
It's 1 pm and there are no rooms to check into till 4 pm. BS. I don't believe you. I just think they like to jerk you around. The manager comes out and says "well do you want us to cancel your reservation?" Super threatening. No one even suggested that. These people need to calm down. Zero attention to customer service. I have stayed here several times and I don't remember the tone being so off. Boo. Can't recommend at all. There are many other choices. Go there. Not here. Parking is a cluster. Service is crap.Helpful 0Thanks 0Love this 1Oh no 0 - Andrew S.Elwood, IL093Dec 22, 2023
Nice hotel with a great location if visiting Fiserv Arena! Pretty good restraints and bars within walking distance. Rooms are clean and do the job. Only downside is no on site parking. Either have to valet or find parking garage.
Helpful 0Thanks 0Love this 0Oh no 1 - Gilbert T.Bay View, Milwaukee, WI0722Jan 8, 2024
It's nice, lots of foods to choose from im the lobby, pretty cool vibe, make you feel comfortable and like you're going to have a great stay.
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 4, 2021
Sometimes it's hard to decide what to rate places, but this is an easy 5 stars.
Fantastic modern/clean/minimalistic atmosphere, dog friendly, comfy beds, nice open rooms, big windows, helpful staff, free morning coffee, game room, fireplace, cool bar, and more. Also a convenient location in the city (many bars and restaurants within walking distance), just be prepared to either pay $8 for overnight street parking or $30 for valet (they don't have their own parking lot).
Only stayed one night but loved it and already can't wait to come back next time we're in town!Helpful 0Thanks 0Love this 0Oh no 0 - 15449544Jul 28, 2022
My mom and I stayed here while visiting Milwaukee this summer. We had a nice experience. Though we did not hang out in the lobby/lounge area, many others did. There were always people there enjoying each others company.
The staff at the front desk were all very nice.
Upon arrival, my mom and I were able to check our bags, so that we could go to a Brewer's game. (It was way too early to check into our room.)
Great location if you are in town for an event at Fiserv Forum, as it is right across the street. (Darn you Shawn Mendes!!!) Also, many things in the city are within walking distance of the hotel.Helpful 2Thanks 0Love this 0Oh no 0 - Malgosia M.Park Ridge, IL304Aug 31, 2023
Great hotel downtown Milwaukee...
Fantastic service and comfortable rooms.
Close to everything.Helpful 0Thanks 0Love this 0Oh no 0 - May 8, 2022
I just stopped here for refreshments with a friend. They were staying here and they have a lovely lounge area.
The front desk staff was great pointing us to restaurants we might enjoy.
Everyone acted kind and orderlyHelpful 2Thanks 0Love this 1Oh no 0
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