Aloft Chicago Downtown River North

A very decent place to stay. Despite some unusual occurrences during my stay, the staff were helpful, friendly, and eager to right any wrongs.

I arrived a little early and exhaustedly paid $25 for early check in. Valet was a little confusing on arrival as I wanted to park before checking in...but they need your room number to complete the parking process. Or they would PREFER to have that. They begrudgingly gave me a ticket for myself and for the front desk to retroactively apply my room number to my parking voucher. The valet is also shared with the next door Hyatt (I think) hotel so I am sure it can be a little confusing.

I got to my room and was very pleased with the cleanliness and the space in general. Very welcoming and comfortable. I wasn't going to be staying terribly long, so I opted to decline housekeeping for the two mornings I was there, but the public areas remained clean and lovely.
There was a disturbance on my first night, a couple rooms down (one which required calling the cops and EMS and hotel security and the night manager). It appeared to be handled as calmly and professionally as possible. It was offered to switch me to another room if I felt unsafe and my night was comped. The problem was handled and I only had one more night so I was fine staying in the same room (plus I worried about there being confusion getting my car out of overnight parking if I changed rooms...it was just simpler to stay in the room I was already in).
I was on the 9th floor and was a little surprised by the street noises that still made it up and in through the windows. But it was tolerable, plus you've gotta expect some sound in a busy city and being in a popular area.

The hotel has a nice business area, some comfortable looking lobby seating, a little market (for basic OTC medicines and snacks and what not). The on-site restaurant (Beatrix) was really nice. It gets REALLY busy on weekends, but I was a single traveler who went down at a weird mid/late-morning time, and who is totally cool sitting at the bar. I wish the bar part stayed open at little later, but it was great for breakfast and lunch.

This location is super convenient to a lot of things without being to crazy close to the Magnificent Mile/denser downtown area. Close enough to walk to a lot of things (depending on what you might consider "walking distance" but I was there for 2 nights, 3 days and I walked every where I wanted to go to except for one Uber back to the hotel after the concert I was in town for).

I would gladly stay here again. I might try and find cheaper street parking or another cheaper lot I could walk to, but overall I had a lovely stay here. Which is saying a lot, considering the incident that happened that the positives far outweigh the negatives.

The hotel is nice and I generally love the Aloft brand. The front desk staff is friendly. The room had a mini fridge and shampoo, conditioner, and body wash in the shower. The location is perfect and I do love Beatrix being right there and that they have room service.

The street noise was very loud though, constant honking. I know it is downtown, and I have stayed in many hotels downtown, some that have quieter rooms, so those will probably be a better fit for me. Residence Inn has guaranteed high floor rooms that are quiet, Moxy has interior corridor rooms, and the Acme always has quiet rooms that don't face the street on a high floor.
An owner also left a dog alone in a room that was having a conniption. Either they eventually returned or the front desk took care of it, but it took a long time. Maybe a less pet-friendly hotel would also be better.

Loved this hotel. Why:
Location: the location was phenomenal it was walking distance from the key places plenty to do in the area. They had a restaurant down in the lobby it was awesome. The restaurant had happy hour 3-6 which it worked great.

Service: The service was good from them sending me an email prior to arriving because the elevators weren't working the had only one working. They accommodate their guests with options. They also let us checkout late it worked out perfectly because we didn't have to head to the airport until 1pm.

I highly recommend this hotel/location.

I was looking forward to staying at this hotel as stay before in other Aloft in the past, and this is located in the heart of downtown Chicago, but unfortunately, I did not have the same experience in this Marriot Bonvoy as I have had in the past, and this was not because of the people working on this hotel, because I need to say they did a great job in what was in their hands to make me feel welcome.

I need to say this is the first Marriot Bonvoy that I don't have access to water or coffee having the Platinum status, also breakfast was included because of my status but the restaurant was not part of the hotel and was very limited and only 20 dollars was including but not including tip or taxes. Having the Platinum status should be able to give us Marriot members extra stuff with on this hotel I did not.

This won't be my first pick for a hotel when returning to Chicago. I will recommend if you have the status looking to the others hotels in the area with do give this accommodation.

Hotel was nice, fun and upbeat. The rooms were comfortable and just enough of what we needed. However, even being on the 17th floor the noise of the street was crazy loud. Definitely not a well insulated building. We stayed Friday through Sunday and I don't think there was a single day where all the elevators worked so it took at long time getting up and down since the elevator stopped at nearly every floor. Lastly, the restaurant downstairs looked great, I was always packed and you really couldn't get in without a reservation. I would probably stay somewhere else next time. There's too many Marriott properties to deal with 10 min elevator waits/rides.

Very bear bones, but a fun vibe and very close to a TON of great food, sites and (comparatively) reasonable parking options. Stayed here with my family for an evening in the city. It is clearly designed to cater to a younger crowd. Minimalist hip decor, with clean rooms and nice views. Rooms were a bit small, but they were fine for a short trip. The building is apparently split between multiple Marriott properties, but Aloft has a designated 24 hour gym and you access the Residence Inn gym as well. Was able to walk to the river and within walking distance to of attractions. Would stay here again.

Absolutely the best. Dog friendly and our pup loved it here! Front desk staff is (bar none) the best we've ever experienced. Ditto housekeeping. Highly recommend!!!

It is downtown and close to everything. Nice quiet hotel. Check-in was quick. It has a restaurant so that is a plus.

3 elevators and 2 are broken and the third is barely working. This is ridiculous is an 18 story hotel, what if there was an emergency. We went to Hyatt Place and used their elevator to get to our room in Aloft. Room is fine and bed comfortable.

Beatrice restaurant is very good for breakfast, delicious coffee and good ham and cheese croissants

The hotel location was nice and the hotel staff was nice as well. I didn't care too much for the room due to when I turned the heat on high to knock the chill off in the room, it made a humming sound. The room wasn't as updated to my liking. I have stayed in better aloft in other locations. It was an ideal room for a quick work trip. The bed was comfortable.